Keeping a good online reputation is crucial for achieving any level of success in internet marketing. With so many directories and forums for customers to leave comments and reviews, your company’s reputation can be decided based on these comments from the customers. Staying active in online reputation management can get overwhelming and distracting to a business which is why Green T Marketing offers services to create and manage directory profiles for clients. We will get involved in the discussion about your business on social directories and react to reviews and comments to help sway your online reputation.
One of the most important aspects of online reputation management is monitoring and reacting to customer reviews. Potential customers read customer reviews and base their decision on who to do business with on the content of the reviews. Ignoring reviews, both positive and negative, reflects poorly on a company. Our review management team monitors and reacts to both positive and negative reviews to sway the discussion and increase the credibility of your business. Reacting to negative reviews is important because it shows a company’s willingness to resolve a problem and reacting to positive reviews displays customer appreciation.
Green T Marketing creates and maintains directory profiles for our clients on social directory sites such as Yelp, Yahoo! Local, Google Places, and Merchant Circle. Directory Creation profiles allow customers to search for businesses and write reviews.
Once we create a social directory profile for a client, we keep the directory profile updated by continuing to respond to reviews and messages. Ignoring customer reviews can be damaging to online reputation.